FREQUENTLY ASKED QUESTIONS
Where can I rebook my ticket?
You MUST send an email to the LIAT Reservations Call Centre from our contact form to rebook. You cannot rebook via travel agencies or online sites.
When do I need to rebook by?
Your credit will be available for use on bookings for travel ending December 31, 2021.
Do I have to pay a change fee?
LIAT will waive all change fees for period ending January 31, 2020. However, applicable fare differences may apply and must be paid by the passenger.
Can I use my credit to a different destination?
Yes, you can use your credit to rebook to any destination. However, a difference in the fare may apply.
Can I use my credit more than once?
No. Credits will only be applied once and cannot be utilised after being used. There will be no refunds for differences in fares.
I previously requested a refund but now want to use my ticket?
If you previously requested a refund, you would need to email both the Administrator and Reservations retracting the request for a refund, then you will need to follow the process to utilize the credit.
Where is LIAT flying to?
LIAT will be operating a limited schedule to certain destinations. Please see our website (www.liat.com) for more details.