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Home > Customer Relations


If you have encountered a problem with any part of our service, we would like to hear from you so that we can correct any areas where we have fallen short in meeting your expectations. We would appreciate you taking the time to tell us what happened and provide us with your email contact information.

Also if you were pleased with our service offering, we also want to hear from you.


Contact our Customer Relations team at for:

·         Past Travel Experience

·         Praise Compliments

·         Concerns/ Complaints

·         Insurance Claims

·         Suggestions/Comments


Customer Relations opening hours:

Monday to Friday 8:00am to 5:00pm

Closed on Saturdays, Sundays & Public Holidays

For issues with current or upcoming travel or if you require assistance with making, changing or cancelling a booking with LIAT, please contact our Reservations Department at or click here for contact numbers.


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