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Home > LIAT says thanks to passengers and staff

ST. JOHN’S, Antigua, June 18, 2010 – The Management of LIAT (1974) LTD wishes to express profound thanks to its customers, employees and handling companies for their support and understanding in the wake of this week’s industrial action taken by the Leeward Islands Airline Pilots Association (LIALPA) on June 16 and 17, 2010.

 

LIAT was forced to cancel all fights on Wednesday and Thursday because of the industrial action taken by the pilots.

 

“LIAT takes this opportunity to apologise for the inconvenience caused to passengers and would like to advise the travelling public that every effort is now being made to get them to their various destinations as soon as possible,” Acting Chief Executive Officer Brian Challenger said.

 

“We are cognizant that the pilots’ action has resulted in severe hardships to the travelling public who we would like to thank for their continued patience and understanding during this difficult period,” Mr. Challenger added.

 

The LIAT CEO has also thanked employees throughout the Company’s network “who have come under tremendous pressure over the past two days, especially employees on the frontline who had to deal with disrupted customers”.

 

Meantime, LIAT has also expressed appreciation to Trinidad-based Caribbean Airlines (CAL) for so willingly agreeing to assist LIAT in moving stranded passengers during the period of the industrial action.

 

All affected passengers are being allowed to rebook without additional costs and LIAT cannot guarantee travel to passengers who turn up at the airport without confirmed bookings. Passengers are therefore urged to contact the LIAT Call Centre to rebook their flights (from Antigua - 480-5582; toll free from the rest of the Caribbean - 1-888-844-5428; and from Puerto Rico and the US Virgin Islands 1-866-549-5428).

 

Once again, LIAT regrets and would like to apologise for the inconvenience to its customers/passengers who were affected by the disruption of its services.

 

-ENDS-

 

 

About LIAT

LIAT is one of the leading Caribbean airlines. It is owned by regional shareholders, with the major shareholders being the Governments of Barbados, Antigua and Barbuda and St. Vincent and the Grenadines. More information about LIAT may be found at www.liat.com .

 

 

Media contact:

Desmond Brown, Corporate Communications Manager, LIAT (1974) Limited, Head Office, Sealey Building, Sir George Walter Highway, Antigua. Telephone: +268 480 5600 EXT 6222, fax: +268 480 5638 and email: brownd@liat.com.

 

 


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